ABOUT US
Strategy &
Vision
One of our key values is empowering our staff and encouraging them to grow within the business and better themselves.
We aim to identify the potential of all workers and upskill them so they feel good about themselves and in return prove to be an asset to the company.
We aim to identify the potential of all workers and upskill them so they feel good about themselves and in return prove to be an asset to the company.
Our Vision
Our vision is to ensure we continually challenge our way of thinking, to not only develop new and more efficient ways of servicing our client’s growing and ever-changing needs but to ensure our internal systems and costs are as efficient as they can be. We focus on being the most innovative company in our field and strive to provide cutting-edge technology and services to our clients.
Our Mission
Our mission is to supply our customers with stock consolidation and delivery services that are not only efficient and reliable but the most cost-effective in the market. We aim to provide superior product quality, which is achieved through efficient management systems and a secure and safe working environment for our employees.
Our Values
Over the past 40 years, our clients have deemed us as being honest, reliable, dependable, and approachable with the ability to adapt to their needs as they arise.
Innovative and dynamic are terms we hope our clients will be used to describe us.
We value our staff, pursue ongoing training, and ensure a safe environment in which work is undertaken.
Employee safety and customer satisfaction are of top priority to Special Envoy.
BUSINESS GOALS
Special Envoy will continue to strive to offer cost-effective methods of delivery from start to finish. This will always be at the heart of our service, from monitoring our vehicle’s speed in a fuel-saving exercise to new technology making our staff more efficient and therefore aligning ourselves at the cutting edge of our industry.
We acknowledge our staff as our greatest asset and our goals would not be complete if they were not on top of our list. We continue to ensure our staff is competent in all aspects of their jobs and provide ongoing training and promotion, keeping them skilled and motivated.
GROWTH STRATEGY
Over the past 10 years, Special Envoy has been rather stagnant, and as a result, has been content with servicing our existing client base. However, with increasing costs, we are emphasizing growing our business. Under the auspices of Alex Staniland and Pinky Xaba’s powerful and energized team, growth will be a major focus going forward.
COMPETITIVE EDGE
While growth is at the forefront of our strategic planning, one of our major strengths is the size of our organization. Historically we have focused our core business on a niche market, but have realized the importance of diversifying our services to include logistical services to the mining and industrial sectors.
Our key to success has been largely attributed to the owners of the company being accessible at all levels to our clients, and this will continue to ensure our competitive edge.
QUALITY POLICIES
As part of the new ownership strategy, we will be introducing new quality and ISO systems to keep ahead of the times but customers can rest assured that current quality and Health & Safety policies and procedures are in place.
The safety and security and decreases the risk and cost to the client.
CLIENT
Client Portfolio
